Concierge, mixed shift pattern
3 on 3 off, a combination of 8am to 8pm/8pm to 8am and 11am to 9pm
Our client is looking for an experienced Concierge to work at a high end residential development situated in Chelsea. Hours will be a rotating shift pattern comprising both day and night shifts. The rota will be working on a 3 on 3 off basis (with a combination of 8am to 8pm/8pm to 8am and 11am to 9pm). Your primary function is to be based in the management lodge, open/close gate to the development, monitor the estate in terms of security by conducting regular foot patrols, parcel management and visitor access control. Must maintain tight security measures, conduct routine checks of the entire premises, manage on site contractors, liaise with the managing agent regarding reactive maintenance and generally ensuring the smooth running of the development. It will be essential for the successful candidate to have strong communication, interpersonal skills with the focus on service delivery and exceeding client expectations without over promising and under delivering!
Other duties include monitoring CCTV, monitoring and managing the parking of vehicles in the courtyard, dealing with any reactive maintenance issues such as lift failure, liaising with contractors, ensuring the buildings are clean and tidy, parcel and mail management. The successful candidate will have immaculate personal presentation and exceptional manners, English communication and customer service skills, engaging, personable and experienced at working with high profile customers and people from all different backgrounds and at all different levels. Other essentials will be to have good IT skills, investigating and reporting experience, highly vigilant, good initiative with a very critical eye for detail. Please send your cv to firstname.lastname@example.org