Our client is looking for a very polished, professional, personable and naturally service orientated Day Concierge to work at this large residential development in Lewisham. It is a busy and demanding environment and you must have impeccable organisational, interpersonal and communication skills.
The Concierge is responsible for the day-to-day operation of the Concierge desk, ensuring they create a positive first impression and provide superior levels of customer service that meet the residents’ needs and expectations. Routine duties will include front of house reception as well as patrolling and controlling access, providing a thorough Concierge and Front of House service to residents as well as assisting with luggage or shopping bags, contractor, key and diary management and keeping reception tidy etc. The security and health and safety of the development is also very important and regular spot checks and patrols of the development are essential.
Candidates must have excellent communication skills, have experience of working in a high end customer service establishment, practical health and safety and security knowledge and a strong proven track record.