Outstanding Day Concierge required, for at least 12 months maternity cover, at a luxurious residential development in the heart of Westminster. Must have a strong proven track record working within either a 5 star hotel or high end residential property. The concierge services for the property include but are not limited to holding keys, taking and recording deliveries, greeting, screening and escorting visitors, reporting any health and safety issues, and ensuring that the common parts are kept clean and tidy. The Day Concierge will undertake regular building checks and be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises. It will be essential for the successful candidate to have strong communication, interpersonal and leadership skills with the focus on service delivery and exceeding client expectations without over promising and under delivering!