New position available working at a modern residential development in Kings Cross. Deputy to assist in managing a team of 24/7 front of house Concierge staff and managing day to day operations in terms of managing Health and Safety, monitor and manage service levels and performance in terms of maintenance, cleaning, residents facilities and services. The role will also involve administration of budgets and financial controls so you must be proficient with the use of excel, you will also administer insurance claims and maintain and update computerised records. Deal with queries from leaseholders and communicate effectively with the Estate Manager and update all parties on a regular basis. With a spirit of care, attention to detail and efficiency residents of the development receive a very personal level of service from the 24-hour concierge.
All candidates must have previous experience of working in a private luxury apartment block/estate, exemplary leadership and staff management skills, a strong proven track record, possess impeccable English communication skills, excellent manners and personal presentation as well as organisational and customer service skills.