We are looking for two experienced Night Concierges experienced to work alone unsupervised on the night shift at a small high end residence in Bayswater. Ideally seeking a 4 on 4 off shift pattern or a fixed pattern of days each week could be an option. Hours generally will be a combination of 12 hour shifts 8pm to 8am and some midweek shifts covering 6pm to 9.30am. The right candidate must have exceptional customer service skills and be brimming with initiative and a strong sense of responsibility for the safety and security of the residents whilst having immaculate personal presentation. Duties will include ensuring that the front desk is covered for the duration of the shift, assisting residents, guests and visitors when and where required, answering the door and escorting residents and visitors to the lobby, logging mail and deliveries, managing CCTV and monitoring the security of the development, answering the telephone, logging all messages and dealing with general enquiries, ensuring that the common parts of the building are kept clear of obstructions whilst also cleaning the lobby and lounge and staff facilities after use. All applicants must be extremely customer focused, tidy in all aspects from personal presentation to maintaining a tidy workplace, have a good command of the English language both written and spoken, be security conscious and have good attention to detail.