A well-established private residential apartment block in St Johns Wood are looking for an experienced Desk Porter to take full responsibility of the evening operations of the block. Whilst on duty you will be situated on the reception desk where you will be responsible meeting and greeting residents, for controlling access and managing security also managing fire prevention by undertaking routine checks everywhere, meeting visitors entering/leaving the building and managing the parking spaces. You will need to answer the telephone/intercom, issue keys (in compliance with security procedures), and complete the day book by recording any complaints/incidents/new residents/contractors on site etc. You will be required to be highly vigilant and take responsibility for checking all areas and investigating and handling any reactive maintenance issues that may arise. The role will involve luggage/shopping collection from time to time to help residents.
The right candidate should have excellent English communication skills, customer service orientated, be alert, active, calm under pressure and brimming with initiative plus have a strong proven track record of working in a similar role of responsibility because you will be working alone unsupervised during the evenings and on alternate Saturday mornings.