This brand new ultra-exclusive residential property in Stratford requires a polished Day Concierge to work in a team. The Concierge team will not only take responsibility for the operations of the property in terms of providing front of house reception customer service and all the usual management of security, health and safety, cleanliness and maintenance in the building; they will also be involved in providing an exceptional level of lifestyle services for the residents. Although your standard hours will be day shifts you will be expected to occasionally switch roles with the night concierge and undertake the odd night shifts now and again to be totally familiar with nightly operations and get the chance to work with everyone in the Concierge team ensuring a strong team support work ethic. Benefits will include the opportunity to earn up to £1,890 in performance relates bonuses, uniform allowance, discount scheme for hotel facilities, full training, plus the opportunity to progress your career within the organisation.
It is essential for candidates to have previous experience as a Concierge in either a luxury residential or 5* hotel environment to qualify in terms of experience and knowledge for this role. Good IT skills essential. You must also be exceptionally well presented, have excellent communication skills, good initiative and self-motivation with a natural flair for outstanding customer service skills.