Our client is looking for a very polished, professional, personable and naturally service orientated Concierge to work at a luxury private mansion block in Kensington. Hours of work will be night shift every Wednesday and Thursday, then a day shift every Saturday and Sunday (45 hours per week)* however there is a potential option to work 3 night shifts during the week plus the weekend day shifts (60 hours per week with the salary being just under £28,000).
It is a very high profile environment and you must have impeccable organisational, interpersonal and communication skills. The Concierge is responsible for the day-to-day operation of the Concierge desk, ensuring they create a positive first impression and provide superior levels of customer service that meet the residents’ needs and expectations. Routine duties will include front of house reception as well as patrolling and controlling access, providing a thorough Concierge and Front of House service to residents as well as assisting with luggage or shopping bags, contractor, key and diary management and keeping reception tidy etc.
Candidates must have excellent communication skills, have experience of working in a high end customer service establishment, practical health and safety and security knowledge and a strong proven track record.
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