The purpose of this role is to act as the first point of contact and provide an efficient and courteous service to all residents and visitors that come on to the private residential Estate. The Porter ensures that the building is kept in a clean and tidy manner and ensures that an efficient and smooth running of the day to day operations is maintained at all times.
Responsible for day to day operations and the general cleanliness of the Estate. Patrolling the site regularly ensuring that all tasks are complete and residents and visitors are attended to. Responsible for dealing with and referring first line enquires/issues from residents and visitors to the Property Manager. The role does have some practical duties such as changing light bulbs, vacuum the entrances twice per week and generally keep the building and surroundings all clear of litter, and generally ensuring the services to the estate are all in working order. Also responsible for key and parcel/mail management and generally being the ambassador for the estate, the go to person for all the residents with any queries and generally taking full care and attention to the security, health and safety and maintenance.
Candidates must have a strong proven track record, must have excellent English communication and customer service skills, excellent self-motivation, common sense and initiative as the role is a lone worker role.
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