Large modern residential development Reading requires experienced temporary Senior Concierge cover, over the festive period, to be the first point of contact for all residents, owners and visitors complaints/issues. The Senior Concierge will ensure that a high level of Health & Safety and excellent customer service is maintained throughout the site and be responsible for supporting the Estate Manager for the overall management of the site. Duties will be manning the front desk, maintaining the security of the development and undertaking regular patrols, and ensuring that all health and safety regulations are adhered to. The Senior Concierge must be well presented, have excellent 5* customer service skills, and have a proactive nature.