Our client is seeking a super polished and experienced Senior Concierge to work at this luxurious high end residential development situated in Belgravia. Duties will include being directly responsible for the supervision of the Concierge team and ensuing high standards are met and maintained, controlling and supervising visiting tradesmen and contractors, assisting lessees, residents and visitors with high level customer service at all times, dealing with tenants complaints, disturbances, and emergencies in an appropriate and efficient manner, identifying all visitors, and challenging all unknown visitors to the property, and checking all plant is being maintained, cleaned, and functioning correctly. You would also be responsible for parking residents cars and therefore must be a confident driver. Due to the specific insurance policy you must be aged 30 years or over and must have held a full UK/EU driving licence for a minimum of two years.
You must have effective managerial skills and be able to motivate your team, be able to demonstrate confidentiality and discretion when dealing with individual leaseholders and staff matters, be proactive, brimming with initiative and have good IT skills.
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