One behalf of our client we are looking for an experienced Head Concierge to work at a residential development in Rotherhithe area. The developments comprises 58 apartments and the aim of the role is to ensure a high standard of customer service is provided to our residents and all visitors. This is a lone working role where the candidate will have to be able to multitask and provide assistance to others. Including distribution of parcels to residents, the maintenance of the car park area and recycling bins and patrolling the estate. In addition to this the candidate will be required to work without direct supervision and have a knowledge of complex building issues. Must have excellent communication skills, customer focused, courteous and polite at all times, including while under pressure, IT literate and proficient in the use of Microsoft Office, proven background in maintenance and block management, conscientious and uphold confidentiality at all times, self-sufficient in terms of dealing with issues and equally adept at raising issues to management as required, able to work with staff and clients/suppliers at all levels and remain professional at all times, able to work under pressure, professional and maintain company etiquette inside and outside working hours.