We are looking for a top notch polished, professional and experienced Head Concierge at this large residential development in Fulham. Your prime responsibility is to supervise and monitor all front of house personnel to ensure that exceptional customer service is achieved. Duties will include, maintaining an effective managerial relationship with staff, monitoring and reviewing all logs and systems of record keeping, dealing with administrative matters relating to the management of the development and staff, overseeing all front of house operations relating to the development, monitoring all matters of a Health & Safety nature, ensuring that the development is patrolled on a daily basis, and collating and overseeing the daily management of records and logs relating to all aspects of the building. All candidates must have a solid proven track record within a 5* environment, supervisory experience, have excellent communication skills, be able to multi-task efficiently in a pressurised environment, and be brimming with initiative!