Experienced Day Concierge required for this brand new, large, high end residential development situated in Teddington. As a Day Concierge you will be responsible for the delivery of the highest levels of customer service to all residents and guests at the development and will be the main point of contact for all queries. Your day-to-day duties will also involve the operation of the Concierge Desk, the monitoring of on-site security, and the cleaning of the reception area and parcel room. The concierge services for the property include but are not limited to holding keys, taking and recording deliveries, greeting, screening and escorting visitors, reporting any health and safety issues, and ensuring that the common parts are kept clean and tidy which will involve hoovering and mopping, litter picking, dusting and cleaning the mirrors and windows in the lobby. The Day Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises.
Must have good organisational skills, excellent communication skills and customer service skills and have a strong proven track record. The successful candidate must be extremely well presented and polite, have a strong command of the English language, must be assertive, have initiative and a very keen eye for detail.