Experienced Day Concierge needed for a large multiple block residential estate. The Day Concierge will 4 on 4 off shifts (hours 7am to 7pm shifts or 10am to 10pm or combination of both). The role is not only a front of house customer service orientated role but also a supporting role to the estate manager in the smooth nightly operations and management of the block of apartments. You must be courteous, polite and positive to residents and have previous strong front desk/concierge experience.
Duties will include ensuring that the front desk is covered for the duration of the shift, assisting residents, guests and visitors when and where required, logging mail and deliveries, managing CCTV and monitoring the security of the grounds and development, ensuring effective security of the building, answering the telephone, logging all messages and dealing with general enquiries, ensuring that the common parts of the building are kept clear of obstructions, reporting any damage to the Estate Manager, ensuring all contractors in attendance at the building are properly signed in and out and issued with the relevant visitors permit or car park permit, and carrying out any additional duties as directed by the Estate Manager and the Managing Agent.
All applicants must be extremely customer focused, able to deal with demanding clientele, have a good command of the English language both written and spoken, be security conscious and with good attention to detail.