Our clients are seeking an experienced Concierge with exceptional manners and customer service etiquette to take responsibility for day to day front of house operations at a private residential block located within easy reach of Kings Cross. Hours 7am to 7pm on a 4 on 4 off rota.
You will be working on your own in the building dealing with residents and visitors. You will be in close liaison with the Building Manager updating then and consulting with them on a regular basis so you must therefore have excellent communication skills both written and verbal. You will be handling any reactive maintenance issues and resolving queries or complaints so you do therefore need to have excellent initiative and the ability to take ownership and responsibility for resolving problems with the support and guidance of the building manager. Other regular concierge duties will involve post and parcel management, access control, fire prevention checks, health and safety checks as well as some minor practical duties such as rotating large communal domestic refuse and recycling containers and managing collections with the local authority.