Experienced Concierge with either 5 star hotel experience, or experience of working in a high end residential development, required for this gated residential development in Swiss Cottage. Must be a good team player with a strong work ethic and attention to detail when it comes to communication and security of the development. Must have good organisational skills, excellent communication skills and customer service skills and have a strong proven track record. The concierge services for the property include but are not limited to thorough regular security walks and checks of the entire development, holding keys, taking deliveries, carrying parcels & shopping, greeting residents and covering the main reception, screening and escorting visitors, domestic refuse collection rounds, and ensuring that the common parts are kept clean and tidy. The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises. The successful candidate must be IT literate, well presented and polite with a friendly demeanour – customer focus is key! All applicants must have a strong command of the English language, must be assertive, and have initiative and a very keen eye for detail.